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Privacy Statement

  /  Privacy Statement

SCOPE

This privacy notice applies to any Vantage Certifications website, application, service, or tool (collectively “Services”) where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices. It also applies to any other communication we may have with you.

We do not knowingly attempt to solicit or receive information from children.

If you have a question or a complaint about this privacy notice or our information handling practices, you can email our Team at privacy@vantagecertifications.ca

PERSONAL INFORMATION WE COLLECT

If you are a training participant, your employer (or other third party paying for training) supplies us with your business contact information: Name, email address, physical address and phone number. Some employers also provide additional identifying information such as an employee ID number. We do not ask for nor do we process sensitive personal information.

If you are purchasing training for yourself or interacting with our Services without being a training participant, we collect the contact information you provide. In interacting with our Services, we collect IP address and data associated with cookies.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

WHEN INFORMATION IS COLLECTED

We collect information when you register for and use the Services. We also collect personal information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, provide us information at a tradeshow or other event, or when you otherwise correspond with us.

We also collect information when orders are placed from the party making the order. This information is typically provided by an employer but may be provided directly by you or another third-party purchasing services on your behalf.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We do not disclose your personal information to third parties. We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

YOUR CHOICES ABOUT HOW WE USE YOUR PERSONAL INFORMATION

We endeavor to provide you with choices about how we use your personal information to communicate with you, to send you marketing information, and how we provide you with individualized Services and relevant information.

There are some instances, however, where the processing of your information may be limited or determined by others. If your data was provided to us by your employer (or other party paying for our Services on your behalf), we will process the data based on the legitimate interests of your employer in having us provide Services to you in the context of that relationship. We may also process your personal information with regard to our legitimate interest in compliance and maintaining business records. You have a right to object to the processing of your personal information in these circumstances by contacting us at privacy@vantagecertifications.ca

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide and improve our Services, provide you with a personalized experience in using our Services, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. If we received your personal information from an employer in connection with the provision of Services, we will use that information to communicate with you and provide the Services. We may also provide information about your use of the Services to your employer.

Information about Services provided to a specified individual may appear in invoices and other financial records. We may also process and retain personal information for purposes of compliance with laws and regulations.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as necessary to provide the Services, or for other essential purposes such as maintaining financial and tax records, complying with our legal obligations, resolving disputes, and enforcing our policies.

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